Privacy Policy

In accordance with article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, we inform you that EUROTRANSAC S.L, with C.I.F. B96046156 and address at Avenida del Puerto, 72 – Bajo, 46023 Valencia (Spain) is the owner of the site www.grupo-alonso.com registered in the Valencia trade register, volume 3564, book 877, page 183, sheet 12111, registration 3, and that the company in charge of the management and operation of the website is Servicios Globales Alonso S. L. with CIF B98808462 www.grupo-alonso.com registered in the Valencia Trade Register, volume 10101, book 7383, Section 8, Folio 37, page V-170022, 1st registration, both belonging to the Alonso Group referred to on this website.

In addition, within the domain www.grupo-alonso.com there are some companies of our group without their own domain on the Internet, so that these companies referenced in this website are protected under this Privacy Policy.
If you wish to contact us, you can do so by sending a letter to the above address or by e-mail to info@grupo-alonso.com

The access to our domain can be done directly or through any existing redirection, being the Privacy Policy applicable this one.

 

PRIVACY POLICY
This Privacy Policy describes how we treat your personal data (e.g. collection, use, disclosure, retention and protection of your personal information) and provides information about your rights as a data subject.

 

SERVICIOS GLOBALES ALONSO, S.L. is responsible for the processing, as well as the collection, use, communication, preservation and protection of your personal data, in accordance with the General Data Protection Regulations (RGPD), internal rules and policies or any applicable national regulations.

In compliance with the Organic Law 3/2018 of December 5, Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), as well as the new General Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, we here by inform you:

Identity and contact details of the Responsible

Our identifying information:

SERVICIOS GLOBALES ALONSO, S.L. (ALONSO GROUP)

You can contact us:

  • By post: Avenida del Puerto, 72 – Bajo, 46023 Valencia (Spain)
  • By phone: +34 96 389 06 47

 

EUROTRANSAC S.L. (GRUPO ALONSO)

You can contact us

We inform you that in accordance with article 37.1 of the RGPD, it is compulsory to appoint a Data Protection Officer, who can be contacted by e-mail or telephone and to whom you can address any questions, doubts, suggestions or for the exercise of your rights under these Regulations with regard to the processing of your personal data.

Contact details of our DPO:

dpo@grupo-alonso.com

 

Categories of personal data

We process the following categories of personal data:

Identification data – name and surname, ID card or equivalent.
Administrative data – company name, address, bank details and contact persons.
Contact data – email, telephone number and address.
Digital data – cookies, IP address, websites and social networks and other data publicly accessible on the Internet, etc.
Employment data – data of own and third party employees, curriculum, studies, professional experience and health.
Business data – suppliers, customers, administrators and partners.
Other data required for processing – for more information on the category of personal data in the development of our Activity, you can consult our Activities Register, section “Data Category”.

 

How do we collect your data?

We collect information about you from the following sources:

  • From our website: Through the Contact form or by interacting on any of our group’s web forms.
  • From other Internet tools: Through our social networks.
  • From other sources:
    • By communicating or interacting with you by telephone, e-mail or other means of contact from our group.
    • Through a commercial visit.
    • When you visit one of our facilities.

For more information about the different mechanisms of data collection in the development of our activity, you can consult our Register of Activities.

 

How long do we keep your data?

The data will be kept for as long as there is a commercial, contractual or professional relationship with the interested party and subsequently for the years necessary to comply with the corresponding legal obligations in each case. Notwithstanding the above, they will be kept for as long as they are necessary for the processing and the data subject / interested.

With regard to data of an employment nature or related to social security, documentation or the records or computer supports on which the corresponding data have been transmitted that prove compliance with the obligations regarding membership, registration, cancellation or variations that, as the case may be, occur in relation to these matters, as well as the contribution documents and receipts justifying the payment of salaries and the delegated payment of benefits, in accordance with Article 21 of Royal Legislative Decree 5/2000, of 4 August, which approves the revised text of the Law on Infractions and Penalties in Social Order, will be kept for 4 years.

With regard to accounting and tax documentation, for tax purposes, the accounting books and other records required under the relevant tax regulations (income tax, VAT, income tax, etc.), as well as the documentary supports that justify the entries recorded in the books (including computer programs and files and any other supporting documents of tax significance), must be kept at least for the period during which the Administration has the right to check and investigate and consequently to settle tax debts, according to Articles 66 to 70 of the General Tax Law, will be 4 years.

With regard to accounting and tax documentation, for commercial purposes, books, correspondence, documentation and supporting documents relating to its business, duly ordered from the last entry made in the books, except as established by general or special provisions, this commercial obligation extends to both the obligatory books (income, expenses, investment goods and provisions), in addition to the documentation and supporting documents supporting the entries recorded in the books (invoices issued and received, tickets, corrective invoices, bank documents, etc.), according to Article 30 of the Commercial Code, will be 6 years.

Data relating to workers’ hourly checks will be kept, in accordance with Royal Decree Law 8/2019 of 8 March on urgent social protection measures to combat precarious employment during the working day, for 4 years.

Regarding documentation related to goods, the conservation period will be 3 years, thus complying with the European Union REGULATION No. 952/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 9 October 2013 establishing the Union’s customs code.

For more information on the conservation of data in the development of our activity, you can consult our Registry of Activities, section “Deletion period”.

 

To whom do we give your data?

Depending on the purpose of the processing, we may transfer your personal data to different categories of recipients (professionals, entities, collaborators directly related to the person in charge, public or tax administrations) with whom we have signed collaboration agreements protecting their rights and freedoms in relation to your personal data, all with your express consent in the necessary cases and in compliance with our obligations as data controllers. For further information, please consult our Activities Register, section “Category of Recipients”.

We also inform you that your data could be processed by the companies belonging to our group, for commercial, administrative, statistical and/or financial purposes. For more detailed information you can consult our website.
In any case, we give your data only to the extent that it is strictly necessary and in the form required to carry out the purposes described in this privacy policy, these entities and / or professionals considered as Data Processors will be governed by the provisions of Art. 28 of the RGPD and this entity is responsible for taking all necessary security measures in accordance with Art. 32 of this RGPD.

 

Where do we process your data?
In order to carry out our activity, we process your personal data in accordance with the conditions set out in this policy, within the European Union(EU).

In principle, this entity does not carry out any international data processing. If necessary, and for those services offered by this entity in which international data transfers are required for the provision of such services, this circumstance will be stated in the Specific Conditions of the contract that are applicable to the service and will be expressly accepted by the client prior to such transfers.

For more information on where we process the data in the development of our Activity, you can consult our Activity Register, section “International Transfer“.

Own purposes of the elements of our website:

  • Contact form:
    • To receive contact information or other requests made by you.
  • Specific treatment in social networks (see social networks section).

 

General purposes of our activity:

  • To receive contact information or other requests made by you through any of our communication channels.
  • Administrative, commercial, tax and/or accounting tasks derived from the provision of our services or the sale of our products.

All of these purposes are necessary for the development of our activity. For more information on the purposes of data processing in the development of our activity, you can consult our Register of Activities, section “Purposes of Processing”.

You may withdraw your consent at any time free of charge by exercising your rights, by sending your request in writing and duly identified by means of your supporting document, to our address Avenida del Puerto, 72 – Bajo, 46023 Valencia (Spain) or by e-mail to our Data Protection Delegate at dpo@grupo-alonso.com, for more detailed information on the Exercise of your rights you may consult our Register of Activities, section “Exercise of Rights”.

 

Why can we process your data?

The use of your data under the conditions described above is permitted by European and Spanish data protection regulations in accordance with the following legal bases:

Art.6. RGPD

  •  The person concerned has given his or her consent to the processing of his or her personal data for one or more specific purposes.
  • The processing is necessary for the execution of a contract to which the person concerned is a party or for the implementation at his request of pre-contractual measures.
  • The processing is necessary for the fulfilment of a legal obligation applicable to the controller.

For more information on the legal basis of the processing of data in the development of our activity, you can consult our Register of Activities, section “Legitimacy of processing”.

 

What and what are your rights?

The data protection regulations allow you to exercise your rights of access, rectification, opposition, deletion (“right to forget”), limitation of processing, portability and not to be subject to individualized decisions before the data controller.

Any interested party has the right to be provided BEFORE their data is collected, with basic information at a first level, in summary form, at the same time and in the same medium in which their personal data is collected and, on the other hand, to have the rest of the information sent to them, in a medium more suitable for their presentation and understanding.

The information to be provided by layers or levels would be as follows:

 

Information 1st Layer:

  • The identity of the Controller.
  • What data will be processed.
  • For what purpose.
  • Where and how they have been obtained.
  • The legal basis of the processing.
  • Whether they will be communicated, transferred or processed by third parties.
  • The reference to the procedure for the exercise of rights.

 

Information 2nd Layer:

  • Contact details of the person in charge. Identity and details of the representative (if any).
  • Contact details of the data protection representative (if any).
  • Extended description of the purposes of the processing. Time limits or criteria for data retention. Automated decisions, profiles and applied logic.
  • Details of the legal basis of the processing, in cases of legal obligation, public interest or legitimate interest. Obligation or not to provide data and consequences of not doing so.
  • Recipients or categories of recipients. Decisions of adequacy, guarantees, binding corporate rules or specific situations applicable.
  • How to exercise the rights of access, rectification, deletion and portability of data, and the limitation or opposition to their processing.
  • The right to withdraw the consent given.
  • Right to complain to the Supervisory Authority.

(The following table indicates your rights).

 

Right of accessTo know what data of yours is being processed, for what purpose it is being processed, where the data has been obtained and whether it will be communicated or has been communicated to someone
Right of rectification To modify your data that is inaccurate or incomplete
Right of cancellationTo cancel your inadequate or excessive data
Right of oppositionTo prevent your data from being processed or from ceasing to be processed, but only in the cases provided for by law
Right to limit processingTo request the suspension of data processing in the cases established by law.
Right to the portability of dataTo receive your data provided in a structured electronic format, of habitual use and to be able to transmit them to another person in charge
Right not to be the subject of individualized decisionsIn order that no decision is made about you that produces legal effects or affects you based solely on the processing of your data.

 

These rights are characterized by the following:

– Their exercise is free of charge.
– You may exercise these rights directly or through a legal representative.
– If the application is submitted by electronic means, the information will be provided by these means whenever possible, unless the interested party requests otherwise.
– Before exercising your rights, we must identify you in order to protect your personal data against fraudulent attempts.
– Your request will be resolved within one month.

If the requests are manifestly unfounded or excessive (e.g. repetitive in nature) the data controller may:

– The responsible person is obliged to inform you about the means of exercising these rights. These means must be accessible and this right cannot be denied on the sole ground that you choose another means.
– If the person responsible does not act on the request, he shall inform you, at the latest within one month, of the reasons for his failure to act and the possibility of lodging a complaint with a Supervisory Authority.

If you wish to exercise any of the rights described, you may contact us through our Data Protection Officer:

  • By post to the address:
    ALONSO GROUP
    Attention Data Protection Delegate
    72 Avenida del Puerto – Bajo
    46023 Valencia (Spain)
  • Or by email at: dpo@grupo-alonso.com

We inform you that in accordance with article 37.1 of the RGPD, it is compulsory to appoint a Data Protection Delegate, who may be contacted by e-mail at the indicated address and to whom you may address any questions, doubts, suggestions or for the exercise of your rights, duly identified by means of a document in accordance with these Regulations, in relation to the processing of your personal data.

 

Supervisory Authority
If you wish to make a complaint regarding the processing of your data by GRUPO ALONSO, please contact the Spanish Data Protection Agency, C/ Jorge Juan, 6 28001-Madrid http://www.agpd.es

 

Cookies

Cookies are files that are downloaded to your computer to collect standard Internet log information and information on browsing habits. This information is used, for example, to track website visitor usage and compile statistical reports on website activity.

You can set your browser not to accept cookies. However, some first-party cookies are necessary to allow a website user’s session to use our services.

For more information, please visit the Website Cookie Policy.

 

Social networking

ALONSO GROUP has a presence in different media or social networks, such as: Facebook, Twitter, Youtube, Instagram and LinkedIn, among others, the purpose of the processing of personal data being those established within the conditions affected by the service. In the event that the registration to certain services is made through personal data associated with a user account, it is reported that certain information contained in your account will be shared. ALONSO GROUP reminds you that you should know the privacy policies of those media or social networks in which you are registered in order to avoid sharing unwanted information.

You have the privacy and account management configurations in the social networks to manage your preferences for privacy, identity, publicity and other affected aspects.

Detailing each of the social networks, in Facebook, when a user becomes a fan of the official Fan Page through the “Like” button authorizes that their personal data are used only on this Facebook platform for the management of the “Fan Page” and communications that are maintained in a bidirectional way with these followers through chat, publications, comments, messages or other means of communication that allows the social network now and in the future.

This treatment will be subject to the privacy policies of this social network and that the user can consult at the following link: https://www.facebook.com/policy.php. By becoming a fan you will have access to the list of members or followers who have joined the Fan Page. It is also informed that when a user becomes a fan, the news that are published will also appear on their home page and that if the user fan makes comments on these publications, it will be accessible by other fans both their comment and the name of their profile and, if applicable, the photograph that they have in the same or according to their privacy settings, or biography and tagging. In any case, it is the user’s responsibility to use the social network.

In relation to Twitter, when a user follows ALONSO GROUP‘s profile by clicking on the “Follow” button, they will have access to the profile page of the people who are following them, specifically the user’s name, photograph (in the event that the user has put a photograph in the profile), and comments or “Tweets” or responses made by the user or by others mentioning the user, as well as the rest of the information published in the user’s profile such as users who are being followed, their followers or the profile’s favourites . The data of users who follow ALONSO GROUP‘s profile on Twitter are only used to manage and respond to the “Tweets” or messages exchanged between the two. The privacy policy governing this social network can be consulted at the following link: https://twitter.com/privacy.

In relation to YouTube, you will have access to the information of the people who subscribe to the ALONSO GROUP channel, specifically, the user name, photograph (in case the user has put a photograph in his/her profile), and comments made to the videos of the channel, the subscriber videos, the playlists and other channels to which he/she has subscribed. You can view their privacy policy at the following link: https://policies.google.com/privacy?hl=es.

With respect to Instagram, when a user follows our profile by clicking the “Follow” button, the user’s profile page will be accessed, including the user’s name, photos (if the user has posted a photo on the profile), and posts made by the user, as well as other information posted on the user’s profile such as users being followed or their followers. Data from users who are followed on Instagram to our profile is used only to manage the information exchanged between us. The privacy policy for this social network can be found at the following link: https://help.instagram.com/519522125107875.

In relation to LinkedIn, when a user publishes his profile as a professional, we will have access to the public data incorporated by him in that social network. In addition, we will be able to communicate with them through this network. The privacy policy governing this social network can be consulted at the following link: https://www.linkedin.com/legal/privacy-policy?_l=es_ES

 

Activity Log
You can request an updated copy of our Activity Record by emailing dpo@grupo-alonso.com.

 

Security

ALONSO GROUP adopts organisational and technical measures with the aim of guaranteeing the security of personal data and avoiding its alteration, loss, treatment or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which it is exposed.
Updates

We keep our privacy policy under review and may change it from time to time (primarily to comply with legal and data protection practices).

Updated versions will be posted on our website in the Privacy Policy section.

Applicable Legislation and Competent Courts
The terms and conditions that govern this web site, as well as the relations that could be derived from it, are protected and are subject to Spanish legislation. For the resolution of any type of controversy, litigation or discrepancy which may arise between the user and ALONSO GROUP due to the use of this website, it is agreed to submit them to the Courts and Tribunals of VALENCIA, Spain.

 

DATA PROCESSING COLOMBIA

THE COMPANIES will use the personal information of their customers for the authorized purposes and will inform the holder and those indicated in these policies, provided that the processing obeys a legitimate purpose and is proportional to the customer’s relationship, particularly for what is necessary for the provision of the services ordered, such as executing and fulfilling the contract.

The information will also be processed to deliver it or for the purpose of accounting and tax management of the data; administrative and judicial authorities under a legal or regulatory requirement; with suppliers, insurance intermediaries, parent company, affiliates and subsidiaries, in order to be contacted to promote and advertise our activities, products and services, sending information, including commercial and advertising offers from third parties.

The holders of the information may, at any time, exercise the rights enshrined in Law 1581 of 2012 to know, update and rectify their personal data, request proof of the authorization granted for the processing, be informed about the use that has been given to the data, revoke the authorization, request the deletion of their data when appropriate and access them free of charge.

To exercise the rights the holder of the information may contact ALONSO FORWARDING COLOMBIA SAS, Calle 26 # 69D-91 – Of. 308 /Centro Empresarial Arrecife (BOGOTA DC) or send an email to comunicacion@grupo-alonso.com

 

DATA PROCESSING INDIA

Protecting your privacy and personal data is important to us. ALONSO LOGISTICS INDIA LLP has adopted a data protection procedure (“Binding Corporate Rules”). This procedure provides a comprehensive and simplified legal basis for all databases and applications that share personal data within the group. The ALONSO LOGISTICS INDIA LLP data protection procedure is a group-level data protection procedure that ensures a minimum level of protection for personal data shared worldwide, similar to the protection afforded by EU rules.

This Privacy Policy explains how we collect and use personal data obtained in our daily operations. Please note that for the processing of your operations ALONSO LOGISTICS belongs to ALONSO GROUP / EUROTRANSAC SL, and therefore your personal data may be shared by various subsidiaries of ALONSO GROUP / EUROTRANSAC SL throughout the world.

You have the right to consult your personal details, to rectify them if necessary, and to revoke your consent to the use of your personal details. For this purpose you can contact ALONSO LOGISTICS INDIA LLP at the following address: ALONSO LOGISTICS INDIA LLP , Shelton Cubix, 305, plot no 87, Sector 15, Navi Mombai 400614 CBD Belapur

Personally identifiable information is never sold or rented to third parties outside of GRUPO ALONSO / EUROTRANSAC SL. We may share the information provided by you with service providers that we have retained to perform services on our behalf. In this case, the service provider agrees to use your data only for the purposes of ALONSO LOGISTICS.

Date of publication: September 21, 2021